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Help Topics
> System Requirements
> Open Orders
> Transacted Page
> Create Client
> Create Order
> Order History
> Attach Artwork
> Custom Status
> Call Notes
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Custom Status:

  
The custom status box is a great tool for Distributors to send direct messages to Vendor or tag specific information to orders for immediate view. This option can be used from two different locations: the Open Orders Page on the Dist Custom Status column, or at the bottom of the Modify/Create Order Page.

Dist Custom Status – Distributor’s can use this field to send any requests for information, approve art or pricing, etc. This feature will save you the time it would take to call the Vendor. Selecting the link in the Dist Custom Status column will open the pop up box; here a user can type any requests or additional information that you want a Vendor to see. There are three default text Statuses for this field: PO Not Sent (Order has not been release to Vendor); In Process (Order is sent to Vendor successfully); Faxed (Vendor is not on ASItransact, so order is sent via fax)

Vendor Custom Status – Vendors will use this field to reply or issue requests for Distributors. This pop-up box will also bring up the Vendor Note’s field. Selecting the text in the Vendor Custom Status column will open the pop up box; here a user can type any requests or additional information that you want a Distributor to see. There are two default Statutes in this field: PO NOT VIEWED (Vendor has order but not in their system) & PO VIEWED (Simple order verification that Vendor has order)